Terms & Condition

These terms apply to all orders placed through Emma & Indy.

Terms & Conditions

  1. Orders are subject to stock availability and school approval process.
  2. Customers must provide accurate checkout details for order matching.
  3. Payment and delivery are arranged directly through the school process.
  4. Customised items may need additional production time before delivery.
  5. All sales and order status decisions are managed by the admin team.

Privacy Statement

  • We only collect the minimum information needed to process orders.
  • Cookies/local storage are used for basket and checkout functionality.
  • Customer data is used for fulfilment and school communication only.
  • We do not sell customer personal data to third parties.
  • Order records are stored for administration, support, and audit purposes.